Selectequip - The leading online store to buy PPE Workwear, LED Lighting, Work Tools & Rail Products
Selectequip Limited
Terms and Conditions for https://selectequip.co.uk/
(these “Terms”)
If you wish to make a change to the product you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.
In all other circumstances (including, without limitation, where you are a consumer exercising your right to change your mind) you must pay the costs of return.
How to tell us about problems. If you have any questions or complaints about the product, please contact us. You can telephone our customer service team at 01543 416641 or write to us at [email protected].
Summary of your key legal rights
This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06. The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following: a) Up to 30 days: if your goods are faulty, then you can get an immediate refund. b) Up to six months: if your goods can’t be repaired or replaced, then you’re entitled to a full refund, in most cases. c) Up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back. See also clause 8.3. |
we shall, at our option, repair or replace the defective product, or refund the price of the defective product in full.